Plan your visit

Safe visit

NEMO Science Museum works with visitors to ensure everyone’s safety during trips to the museum. For this purpose, NEMO is using the protocol for the safe and responsible reopening of museums and catering establishments. Due to its interactive nature, NEMO is also taking additional precautions.

Tickets

  • All visitors need to purchase or reserve a ticket with a specific timeslot in advance. This way we can avoid having too many people in the museum at the same time. Click here to buy or reserve a ticket with a specific timeslot.
  • Holders of a Museumkaart, a BankGiro Lotterij VIP KAART, a Amsterdam Stadspas, a NEMO Jaarpas, a NEMO voucher or an ICOM card or visitors aged between 0-3 also have to reserve a ticket with a date and timeslot.
  • The validity of the card or voucher will be checked with your ticket at the museum entrance.
  • A ticket for children aged 0-3 can only be purchased in conjunction with an adult ticket. The supervisor will be asked to present a valid ID proving the age of the child in question at the ticket inspection.
  • No tickets will be sold at the entrance to NEMO.
  • Please choose another date for your visit if you have one or more of the following symptoms: cough, runny nose, fever over 38 degrees or shortness of breath. Do this by contacting us via tickets@e-nemo.nl or +31 (0)20 53 13 113.
  • Visit NEMO with members of your household.

Access to the museum

  • Arrive at the time indicated on your ticket and do not stay at NEMO for more than three hours.
  • If you are late, do not overstay the end time on your ticket. Together we can ensure a steady flow of traffic in the museum.
  • The queue for entering the museum is outside. Make sure there is at least 1.5 metres between you and other people, unless you live in the same household. Children up to the age of 12 do not have to keep a 1.5-metre distance from each other or from adults. Teenagers between the ages of 13 and 17 do not have to keep a 1.5-metre distance from each other, but they do have to keep a distance from adults.
  • Before entering the museum, an employee will ask if you are experiencing one or more of the following symptoms: cough, runny nose, fever over 38 degrees or shortness of breath. If you have any symptoms, please postpone your visit to another day.

Face masks

All visitors 13 or older are required to wear a face mask. So don’t forget to bring one when you visit us.

Cloakroom

Cloakroom and locker capacity is limited, so please bring as little as possible. There is also no room to park prams.

In the museum

Keep your distance
Make sure there is at least 1.5 metres between you and other people, unless you live in the same household. Children up to the age of 12 do not have to keep a 1.5-metre distance from each other or from adults. Teenagers between the ages of 13 and 17 do not have to keep a 1.5-metre distance from each other, but they do have to keep a distance from adults.

Follow the route
Follow the route markings on the floor. You will take one route through the museum. After leaving a floor or part of a floor, you will not be permitted to return to this area. Waiting is only permitted in the designated areas. At the end of the route you will return to the foyer and leave the museum.

Hygiene

  • NEMO will be cleaned extra often. This also applies to the toilets and sections of exhibitions.
  • Go to the cleaning station on each floor and sanitize your hands.

Exhibitions

  • All floors are accessible. Several exhibition sections are out of use.
  • A visit to the Laboratory will take 20 minutes. Capacity is limited. Reservations are not possible.
  • The Chain Reaction demonstration will not be held.

Food and drink

  • The catering facilities at NEMO are temporarily closed.
  • There are no other spaces available for consuming refreshments brought from home.

Up on the roof at NEMO

  • The rooftop square is temporarily closed to visitors without a museum ticket. 
  • Make sure there is at least 1.5 metres between you and other people, unless you live in the same household. Children up to the age of 12 do not have to keep a 1.5-metre distance from each other or from adults. Teenagers between the ages of 13 and 17 do not have to keep a 1.5-metre distance from each other, but they do have to keep a distance from adults. 

NEMO Shop

  • The NEMO shop is only open to visitors with a ticket to the museum.
  • You can visit the shop at the end of your visit to the museum.
  • No more than two visitors per household will be allowed in the shop at the same time.
  • What if you don’t have a museum ticket but you do want to buy something from the NEMO shop? Then order online via de web shop.

School visit

NEMO is able to receive school groups again. Send an email with your request to reserveringen@e-nemo.nl.

Accessibility

The measures that are in place do not affect the facilities or access to the museum. In accordance with the guidelines, people with a physical disability are allowed to visit the museum with a supervisor who is or is not a member of their household. For specific questions, please contact us.