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Accessibility

NEMO believes that everyone should be able to experience the museum. This page contains information about NEMO’s facilities and equipment for visitors with access needs.

Universal accessibility iconGeneral

Dog on leash icon Guide dogs allowed

Registered guide dogs are welcome at NEMO.

Guide icon Personal assistant

Personal assistants are welcome at NEMO. NEMO itself does not supply personal guides.

Sensory experience icon Sensory experience

You are free to explore NEMO in whichever order you like and choose what you do.

Each level in the museum has interactive exhibits that stimulate all the senses. A NEMO employee can tell you which exhibits are suitable for visitors with visual, auditory or physical disabilities.

Accessible building icon Barrier-free building

Wheelchair icon People with reduced mobility

Staircase icon Stairs with handrail

Wheelchair lift icon Accessible lift

NEMO is accessible for wheelchair, rollator walker and mobility scooter users. The museum has one wheelchair available for rental. Please reserve by e-mailing info@e-nemo.nl.

Each level of the museum is served by lifts. One of the workbenches in the Laboratory is also fully height-adjustable.

Seamless access icon Doorways are barrier-free and have threshold ramps

Barrier-free icon Barrier-free building with wide corridors

Wheelchair accessible toilet icon Wheelchair-accessible toilet

Toilets at NEMO are wheelchair-accessible, apart from those on the third level. All of our accessible toilets have an access space of at least 80 cm on one side. They are also fitted with grab bars and washbasins designed for disabled users.

Mobile payment icon Mobile payment

Visually impaired icon People who are blind or partially sighted

Audio description icon Image description

Use the eZwayZ app to navigate through the building and exhibits. See the bottom of this page for instructions on how to use the app.

Font icon Accessible font size (18 pt or larger)

The texts in the Technium exhibition (level 2) are font size 18 pt. This font size will be used on other levels in the future.

The route to and from NEMO is not safely accessible for visually impaired people. If you are visually impaired, you should not walk this route without assistance. We advise you to ask someone with normal sight to assist you, or to take a taxi from the station to NEMO.

Deaf ear iconPeople who are deaf or hard of hearing

Open captioning icon Open captioning

Sensory icon People who require low sensory environments

Sunflower icon Hidden disability Sunflower Keycord recognised here

Some exhibits in Phenomena (first floor) contain flashing lights. This may affect visitors with photosensitive epilepsy. The following exhibits contain flashing lights:
  • Drop stopper
  • Lightning spiral
Some parts of exhibits in Phenomena (first floor) use magnetic fields. This may affect visitors with a glucose sensor or pacemaker. The following exhibits use magnetic fields:
  • Plasma globe
  • Jumping ring
  • Lightning spiral

Not present, not available or not allowed

Sitting person icon Rest areas

Person with a stick icon Guide lines and floor markings

Braille icon Material in braille

Hearing loop icon Hearing loop (t-coil or headphones)

Sign language icon Sign language interpretation provided

Closed captioning icon Closed captioning

Volume off icon Low stimulus hours

Low stimulus area icon Low stimulus area